Business Process Management (BPM) is the automation and
coordination of the countless assets and tasks that make up your business
processes. These assets and tasks can be internal or external to organizations.
Effective BPM requires the coordination of people and information technology
assets both inside your business and in your network of customers and partners.
By its very nature, BPM can be applied to all business processes regardless of
function, department, organization or industry. However, experience shows that
organizations that are successful in exploiting BPM technology start by solving
a specific business process problem with a clear, short term ROI.
Broken processes, inefficient processes, and manual processes are often the
causes of poor customer service and overall business performance. Superior
business execution depends on addressing these process problems. BPM
coordinates all aspects of a process, ensuring that it is executed quickly,
accurately and efficiently. It manages this execution in a manner that can be
tracked (e.g. audited for compliance) and analyzed, so the process can be
improved and companies can achieve continuous process improvement.
BPM can deliver real value to organizations. The value of BPM spans both the
business side and the IT side. BPM enables organizations to take a
process-centric approach to running their business, and the results are
VUCOM, with it highly qualified and trained team of experts
can provide Analysis of your existing processes. Our partnership with FileNET
gives us a different perspective on how business processes can be automated,
monitored, analyzed and improved.